Quality Management Plans

Quality Management Plans

The Annual Work Plan for Quality Improvement (QI) activities of the Alpine County Behavioral Health (ACBHS) provides the blueprint for the quality management functions designed to improve both client access and quality of care. This Plan is evaluated annually and updated as necessary. The QI program is accountable to Alissa R. Nourse. M.Ed., Behavioral Health Services Director, who has substantial involvement in the implementation of the Quality Improvement Program.

This Quality Improvement Plan ensures the opportunity for input and active involvement of consumers, family members, providers, and other interested stakeholders in the Quality Improvement Program. The QI members participate in the planning, design, and execution of the QI Program, including policy setting and program planning. The Plan activities also serve to fulfill the requirements set forth by the California State Department of Health Care Services and County Specialty Mental Health Services Contract requirements, as related to the contract's Annual Quality Improvement Program description. The Plan addresses quality assurance/improvement factors as related to the delivery of culturally-competent specialty mental health services.

The QI Program will also conduct performance monitoring activities through the ACBHS, including but not limited to: client and system outcomes; utilization management; utilization review; provider appeals; credentialing and monitoring; and resolution of client grievances.

Click the links below to view Quality Management Plans

Alpine Annual QI Work Plan FY 19-20

Alpine Annual QI Work Plan FY 18-19

Alpine Annual Compliance Plan FY 18-19